These Terms of Service ("Terms") govern your access to and use of the products, services, software, applications, websites, APIs, and related technologies provided by Trust AI LLC ("Trust AI," "we," "our," or "us") (collectively, the "Services").
By accessing or using the Services, you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms. If you do not agree with these Terms, you may not use the Services.
1. Description of Services
Trust AI provides artificial intelligence tools designed to assist professionals with legal analysis, document drafting, contract review, financial and tax workflows, legal research, and workflow automation. The Services are intended for professional use by attorneys, financial professionals, corporations, and other qualified users. Trust AI is a technology platform and does not provide legal, financial, tax, or professional advice. Users remain solely responsible for reviewing and validating any outputs generated by the Services.
2. User Accounts
To access certain features of the Services, users must create an account. You agree to provide accurate account information, maintain the confidentiality of login credentials, and notify Trust AI immediately of unauthorized use. You are responsible for all activities that occur under your account. Trust AI reserves the right to suspend or terminate accounts that violate these Terms.
3. Enterprise Subscribers
Many users access Trust AI through enterprise agreements with their employers or organizations ("Subscribers"). If you access the Services through a Subscriber, your use may be governed by a separate enterprise agreement, your organization may control access and data within the account, and Trust AI may provide account usage information to the Subscriber.
4. User Content
Users may upload documents, prompts, datasets, or other materials to the Services ("User Content"). You retain ownership of User Content. By submitting User Content, you grant Trust AI a limited license to process, store, analyze, and generate outputs solely for the purpose of providing the Services. Trust AI does not claim ownership of User Content.
5. AI-Generated Outputs
The Services may generate responses, documents, or analysis ("Outputs") based on User Content. Outputs are generated using artificial intelligence models and may contain errors, be incomplete, or require professional verification. You acknowledge that Outputs are provided for informational purposes, Trust AI does not guarantee accuracy, and users must independently review results before relying on them. Trust AI is not responsible for decisions made based on Outputs.
6. Confidentiality
Trust AI understands that users may upload sensitive or confidential information, including legal or financial materials. Accordingly, Trust AI implements technical and organizational safeguards, access to data is restricted, and data is protected through encryption and access controls. Trust AI does not use Subscriber Content to train external AI models without authorization.
7. Acceptable Use
You agree not to use the Services to violate any law or regulation, infringe intellectual property rights, upload malicious code, interfere with platform security, attempt to access unauthorized systems, generate harmful or illegal content, or misuse confidential information. Trust AI may suspend or terminate accounts that violate acceptable use requirements.
8. Intellectual Property
All software, algorithms, models, interfaces, and platform design elements provided through the Services are the property of Trust AI LLC or its licensors, protected by copyright, trademark, trade secret, and other intellectual property laws. Users may not copy, reverse engineer, extract source code, or resell the Services without authorization.
9. Third-Party Services
The Services may integrate with third-party services such as document management platforms, cloud storage, and productivity tools. Use of those services is governed by their respective terms and privacy policies. Trust AI is not responsible for third-party services.
10. Service Availability
Trust AI strives to maintain reliable platform availability. However, the Services may occasionally experience interruptions due to maintenance, system updates, infrastructure issues, or external network disruptions. Trust AI does not guarantee uninterrupted service.
11. Fees and Payment
Certain Services may require payment under a subscription plan. Subscribers agree to pay applicable fees, maintain valid payment information, and comply with billing terms specified in the subscription agreement. Failure to pay required fees may result in suspension of access.
12. Disclaimer of Warranties
The Services are provided "as is" and "as available." To the fullest extent permitted by law, Trust AI disclaims all warranties, including warranties of accuracy, merchantability, fitness for a particular purpose, and non-infringement. Trust AI does not guarantee that the Services will be error-free or uninterrupted.
13. Limitation of Liability
To the maximum extent permitted by law, Trust AI shall not be liable for indirect damages, consequential damages, lost profits, lost data, or business interruption arising from use of the Services. Trust AI's total liability for any claim shall not exceed the amount paid by the user for the Services during the preceding twelve months.
14. Indemnification
You agree to indemnify and hold harmless Trust AI and its officers, employees, and affiliates from any claims arising from your use of the Services, violation of these Terms, or infringement of third-party rights.
15. Termination
Trust AI may suspend or terminate access to the Services if you violate these Terms, required payments are not made, or continued use poses legal or security risks. Users may discontinue use of the Services at any time.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the applicable state jurisdiction where Trust AI LLC is registered, without regard to conflict-of-law principles.
17. Changes to These Terms
Trust AI may update these Terms from time to time. Updated Terms will be posted on our website. Continued use of the Services after updates constitutes acceptance of the revised Terms.